Contact Us

We're Here to Help

If you have questions about Valeris Energy or would like to learn more about how the platform works, our team will be happy to assist you. You can contact us using the form below. A member of our team will review your request and respond as soon as possible.

Need Help Getting Started? Have questions?

Our team is here to walk you through the platform — no pressure, just answers. We'll explain how automation works, how to set your risk level, and what to expect from day one.

Customer Support

Our team is ready to help with any platform-related questions. Most inquiries receive a response within one business day.

Contact Information

For general inquiries, you can also reach us by email. Our team will review your message and respond as soon as possible.

[email protected]

Response Time

We aim to respond to most inquiries within 24 hours during business days. Requests submitted outside working hours will be processed on the next business day.

Before Contacting Us

You may also find answers to common questions in our Frequently Asked Questions (FAQ) section. Many topics related to account setup, platform features, and withdrawals are explained there.

Effective date: March 26, 2026

This Privacy Policy explains how Valeris Energy collects, uses, stores, shares, and protects personal data when you visit the website, submit a form, create an account, contact us, or otherwise interact with our services.

Valeris Energy is committed to handling personal data in a transparent and responsible manner.

1. Who We Are

For the purposes of this Privacy Policy, Valeris Energy is the operator of the website and the controller of personal data collected through it.

If you have any privacy-related questions, you can contact:

Email: [email protected]

2. Personal Data We Collect

We may collect the following categories of personal data:

Information you provide directly

first name;
last name;
email address;
phone number;
any information you include in contact requests, messages, or other communications.

Technical and usage information

When you use the website, certain technical data may be collected automatically, such as:

IP address;
browser type;
device type;
operating system;
language settings;
pages visited;
date and time of access;
basic technical logs necessary for website security, stability, and performance.

Account and service-related information

If platform access or onboarding is provided, we may also process information related to:

registration status;
account activity;
support requests;
communication preferences;
service interactions.

3. How We Use Personal Data

We may use personal data for the following purposes:

to provide access to the website and requested services;
to process registrations and account requests;
to contact you regarding onboarding, service use, or your inquiries;
to respond to support and contact requests;
to operate, maintain, secure, and improve the website;
to prevent fraud, abuse, unauthorized access, and technical misuse;
to comply with legal, regulatory, and recordkeeping obligations;
to establish, exercise, or defend legal claims;
to send service-related communications.

We do not sell your personal data.

4. Legal Bases for Processing

Depending on the context, we rely on one or more of the following legal bases:

Performance of a contract or steps prior to entering into a contract, for example when you register, request access, or ask to be contacted about the platform.
Legitimate interests, including operating the website, responding to inquiries, securing the service, preventing abuse, and improving our services where those interests are not overridden by your rights.
Consent, where consent is required by law or where we specifically request it.
Legal obligation, where processing is necessary to comply with applicable law, regulation, or lawful requests from authorities.

5. How Long We Keep Personal Data

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

while your account or inquiry remains active;
while needed to provide services or support;
while required for security, recordkeeping, dispute resolution, or compliance purposes.

When personal data is no longer needed, we may delete it, anonymize it, or securely archive it where retention is legally required.

6. Sharing of Personal Data

We may share personal data with:

hosting, infrastructure, security, and technical service providers;
communications and customer support providers;
professional advisers, such as legal, compliance, or audit advisers;
regulators, courts, law enforcement, or public authorities where required by law or necessary to protect rights and interests;
successors or transaction parties in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

We share only the data reasonably necessary for the relevant purpose and expect third parties processing data on our behalf to apply appropriate safeguards.

7. International Data Transfers

Because technical service providers may operate internationally, your personal data may be processed in countries outside your country of residence.

Where applicable, Valeris Energy will take reasonable steps to ensure that transfers are subject to appropriate safeguards and that personal data remains protected in accordance with applicable data protection law.

8. Data Security

Valeris Energy uses reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, misuse, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure. You use the website and submit information at your own risk.

9. Your Rights

Depending on the law that applies to you, you may have the right to:

request access to your personal data;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
request restriction of processing;
object to certain processing;
request portability of your personal data where applicable;
withdraw consent where processing is based on consent;
lodge a complaint with a competent data protection authority.

To exercise your rights, contact us at [email protected].

We may need to verify your identity before responding to your request.

10. Children’s Privacy

The website and services are not intended for children. Valeris Energy does not knowingly collect personal data from individuals who are under the age of 18 or the age of legal majority in their jurisdiction.

If you believe that personal data of a child has been submitted to us, please contact us so we can review and take appropriate action.

11. Third-Party Infrastructure and Cloudflare

Valeris Energy uses third-party infrastructure and security services to help operate and protect the website. This may include services provided through Cloudflare, which may process technical data such as IP address, request metadata, and security-related information as part of content delivery, traffic filtering, performance optimization, and bot protection.

12. Contact Forms and Registration Forms

When you fill in a registration or contact form, we use the information you submit to:

respond to your request;
contact you about platform access or onboarding;
provide assistance and service-related information;
maintain records of communications;
protect the website and users from misuse.

Please provide only your own information and ensure that it is accurate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The revised version will become effective when published on the website, unless stated otherwise.

14. Contact

If you have privacy-related questions or requests, you can contact:

Valeris Energy

Email: [email protected]

Effective date: March 26, 2026

Welcome to Valeris Energy. These Terms of Use govern your access to and use of the Valeris Energy website, platform, and related services, including any content, analytics, market insights, tools, forms, and communications made available through the website.

By accessing or using the website, creating an account, submitting your information, or otherwise interacting with Valeris Energy, you agree to be bound by these Terms of Use. If you do not agree to these Terms, you should not use the website or the services.

1. About Valeris Energy

Valeris Energy provides information, technology tools, analytical content, and market-related insights focused on energy markets, including nuclear energy, renewable energy, traditional energy, and energy infrastructure.

The website and platform are intended to help users review market information and understand investment-related developments more clearly. Valeris Energy does not guarantee any result, return, market outcome, or investment performance.

2. Eligibility

By using the website, you confirm that:

you are at least 18 years old, or the age of legal majority in your jurisdiction;
you have the legal capacity to enter into binding agreements;
the information you submit is true, accurate, and complete;
your use of the website complies with applicable law.

Valeris Energy may limit or refuse access to the website or services where required by law, regulation, internal risk controls, or business policy.

3. No Financial, Investment, Legal, or Tax Advice

All content provided on this website is for general informational purposes only.

Nothing on the website constitutes:

financial advice;
investment advice;
tax advice;
legal advice;
a recommendation to buy, sell, hold, or otherwise transact in any asset, instrument, or investment.

Any market signal, analytical output, forecast, projection, accuracy statement, sector view, or opportunity description is provided for informational use only and should not be understood as a promise, guarantee, or personalized recommendation.

You remain solely responsible for evaluating any information provided and for making your own decisions.

4. Risk Disclosure

Investing and participating in financial markets involve risk. Energy markets may be volatile and may be affected by geopolitical events, government policy, commodity prices, macroeconomic conditions, technological change, liquidity constraints, and other factors outside Valeris Energy’s control.

You acknowledge that:

past performance does not guarantee future results;
projected returns, performance ranges, or market expectations may not be achieved;
losses may occur, including the loss of part or all capital;
any decision made based on website content is made at your own risk.

5. Account Registration

Certain features may require you to submit registration details, including your first name, last name, email address, and phone number.

When registering, you agree to:

provide accurate and up-to-date information;
keep your information current;
maintain the confidentiality of your account credentials, if credentials are issued;
notify Valeris Energy promptly of any unauthorized use or suspected security issue related to your account.

Valeris Energy may suspend, restrict, or terminate access if information appears inaccurate, misleading, incomplete, fraudulent, or otherwise problematic.

6. Communications

By submitting your contact information through the website, you acknowledge that Valeris Energy may contact you regarding:

your registration;
account onboarding;
platform access;
service-related updates;
responses to your inquiries;
operational or administrative matters related to the website or services.

You are responsible for ensuring that the contact information you provide belongs to you and may lawfully be used for these purposes.

7. Permitted Use

You may use the website only for lawful purposes and only in a manner consistent with these Terms.

You agree not to:

use the website in violation of any law or regulation;
submit false, misleading, or unauthorized information;
interfere with the operation, security, or integrity of the website;
attempt to gain unauthorized access to systems, accounts, or data;
scrape, copy, harvest, extract, or reproduce website content by automated means without written permission;
use the website to distribute malware, spam, or harmful code;
impersonate any person or entity;
use the website in a way that could damage Valeris Energy, other users, or third parties.

8. Intellectual Property

All content on the website, including text, branding, logos, graphics, layout, design elements, software, analytical materials, and platform features, is owned by or licensed to Valeris Energy and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the website for personal, non-commercial use only.

You may not reproduce, distribute, modify, publish, display, create derivative works from, or commercially exploit any part of the website without prior written consent from Valeris Energy.

9. Website Content and Availability

Valeris Energy aims to keep the website and platform accurate, functional, and up to date. However, the website is provided on an “as is” and “as available” basis.

Valeris Energy does not warrant that:

the website will always be available, uninterrupted, or error-free;
any content is complete, current, or free from inaccuracies;
any technical issue will be corrected immediately;
forecasts, analytics, or insights will be accurate in all circumstances.

Valeris Energy may modify, suspend, withdraw, or update any part of the website, platform, or services at any time, with or without notice.

10. Third-Party Services

The website may rely on or interact with third-party infrastructure, hosting, security, communications, or technical service providers. Valeris Energy is not responsible for third-party services except to the extent required by applicable law.

11. Limitation of Liability

To the fullest extent permitted by law, Valeris Energy and its affiliates, officers, employees, contractors, service providers, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:

your use of or inability to use the website;
reliance on any content, analytics, or signal;
loss of profits, revenue, data, opportunity, or goodwill;
business interruption;
unauthorized access to data or systems;
technical errors, downtime, or service interruptions.

Where liability cannot be excluded by law, it will be limited to the minimum extent permitted by law.

12. Indemnity

You agree to indemnify and hold harmless Valeris Energy, its affiliates, officers, employees, contractors, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of:

your breach of these Terms;
your misuse of the website;
your violation of applicable law;
your infringement of any third-party rights.

13. Privacy

Your use of the website is also governed by the Privacy Policy, which form part of these Terms.

14. Termination

Valeris Energy may suspend, restrict, or terminate your access to the website or services at any time, without prior notice, if it reasonably believes that:

you violated these Terms;
your use presents legal, regulatory, security, or reputational risk;
suspension is necessary to protect the website, users, or Valeris Energy.

15. Changes to These Terms

Valeris Energy may update these Terms of Use from time to time. The updated version becomes effective when published on the website, unless stated otherwise. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the operator of Valeris Energy, without regard to conflict of laws principles.

17. Contact

If you have questions about these Terms of Use, you can contact:

Valeris Energy

Email: [email protected]